FAQs
Frequently Asked Questions
Yes, all team member are fully train and have experience before they are permitted to go on jobs by themselves
Send your instant bank transfer through Zelle (zellepay.com), Venmo, PopMoney Check, or ACH (No processing fee)
Automated credit card payments are allowable by request and will incur a 3% processing fee.
NO, but we recommend to have your own vacuum, to avoid bugs from one house to another.
We serve all San Diego County
Yes, we can do your same day cleaning service with a extra fee of $75
Absolutely
We hope it wont happen but if happen, the first thing we do reported to you and replace it.
We will be glad to resolve the matter to your satisfaction.
Your cleaning appointment will keep it as normal day, we do clean even if is a Holiday or Sunday!
All our services are guaranteed. We do this because we make quality the priority.
Please call our office with in 24 hrs if there are any problems.the cleaner will go back to your home to correct the situation.
We make every effort to send the same service provider’s each time.
Occasionally there may be a change in service providers due to illness, days off, vacation or they may no longer work for Vacation Property Maids.
Therefore, it is not possible for us to guarantee the same individual/team for each cleaning.
In the event of such an occurrence, we will find a replacement.
If a cleaning appointment is canceled less than 5 hours in advance, a 50% fee will apply to cover cleaning crew time and gas for them.
If it is necessary to cancel/skip your regular cleaning day, Vacation Property Maids merely requires a 24 hours notice. If Vacation Property Maids receives less than 24 hours notice, or can’t access your home, it will be necessary for us to charge the full price of your cleaning. Future scheduled cleanings will remain unchanged. Please be sure to call in any termination of regularly scheduled cleanings.
Pet fee: $50 (1 bedroom, 1 bathroom), $75 (2 bedroom 2 bathroom), $100 (3 bedrooms+).
Prices vary from $30 to $150 extra depending on the condition of the property. Like extra dishes, extra laundry, extra cleaning (smoke smell or strong odors), or a very messy place (we will send photos of the messy place).
Waiting at the door for the guest to checkout: $30 (20min to 1hr), 50$ for two cleaners (20min to 1hr).
How It Works
Your property cleaned in 1-2-3!
Ask for a
Quote
Tell us about your needs so we can provide a custom solution for your property
Cleanings Booked
On Demand
We can schedule cleanings according to your Airbnb calendar or upon your request
Enjoy your
Clean Property!
Our cleaners will make your property ready using checklists with detailed visual reports
Contact Us
Get a Quote
Today
Riverside
(951) 261-8775
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