FAQs

Frequently Asked Questions

Yes, all team member are fully train and have experience before they are permitted  to go on jobs by themselves

Send your instant bank transfer through Zelle (zellepay.com), Venmo, PopMoney Check, or ACH (No processing fee)

Automated credit card payments are allowable by request and will incur a 3% processing fee.

NO, but we recommend to have your own vacuum, to avoid bugs from one house  to another.

We serve all San Diego County

Yes, we can do your same day cleaning service with a extra fee of $75

Absolutely

We hope it wont happen but if happen, the first thing we do reported to you and replace it.

We will be glad to resolve the matter to your satisfaction.

Your cleaning appointment will keep it as normal day, we do clean even if is a Holiday or Sunday!

All our services are guaranteed. We do this because we make quality the priority.

Please call our office with in 24 hrs if there are any problems.the cleaner will go back to  your home to correct the situation.

We make every effort to send the same service provider’s each time.

Occasionally there may be a change in service providers due to illness, days off, vacation or they may no longer work for Vacation Property Maids.

Therefore, it is not possible for us to guarantee the same individual/team for each cleaning.

In the event of such an occurrence, we will find a replacement.

If a cleaning appointment is canceled less than 5 hours in advance, a 50% fee will apply to cover cleaning crew time and gas for them.

If it is necessary to cancel/skip your regular cleaning day, Vacation Property Maids merely requires a 24 hours notice. If Vacation Property Maids receives less than 24 hours notice, or can’t access your home, it will be necessary for us to charge the full price of your cleaning. Future scheduled cleanings will remain unchanged. Please be sure to call in any termination of regularly scheduled cleanings.

Pet fee: $50 (1 bedroom, 1 bathroom), $75 (2 bedroom 2 bathroom), $100 (3 bedrooms+).

Prices vary from $30 to $150 extra depending on the condition of the property. Like extra dishes, extra laundry, extra cleaning (smoke smell or strong odors), or a very messy place (we will send photos of the messy place).

Waiting at the door for the guest to checkout:  $30 (20min to 1hr), 50$ for two cleaners (20min to 1hr).

How It Works

Your property cleaned in 1-2-3!

ask for quote icon

Ask for a
Quote

Tell us about your needs so we can provide a custom solution for your property

calendar icon

Cleanings Booked
On Demand

We can schedule cleanings according to your Airbnb calendar or upon your request

clean home icon

Enjoy your
Clean Property!

Our cleaners will make your property ready using checklists with detailed visual reports

background

Contact Us

Get a Quote
Today

Riverside
(951) 261-8775

Fill your information below to get an estimate